Jim Ruprecht, Associate Director of Server and Cloud Infrastructure for Kansas University, Talks about service desk, zero trust, and automation governance; and how they’ve used Readibots to help solve these challenges.
The problem IT shops are typically complex and managing an array of moving parts. Keeping identities provisioned, licensed and secure, involves endless touch points. There’s the basics of ensuring that people in roles have access to the right applications, but most organizations quickly find that they still have a lot of gaps even after they […]
Read MoreKansas University’s Andy Jackson, IT Architect, demonstrates the power of Readibots, and how KU has incorporated the platform into their service desk.
Read MoreLearn how Readibots enhances your Service Desk with complete automation.
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