Daniel Thomas, Cloud security automation is key to reducing time to remediate vulnerabilities, SC Media
Reduction of tickets with Automation
Completely autonomous automation of service requests
Combination of autonomous and interactive Bots
Time reclaimed for innovation and driving real business value
Provide users, managers, and others the ability to request access without service desk agents being involved or waiting for needed access.
Give your end-users the capability to request membership to collaborations teams. Decentralize management of Microsoft Teams and others and still keep control.
End-users can use our troubleshooting Bot to self-diagnose email issues and fix many issues.
Allow users to manage and change their own information as names, addresses, phone numbers and many other pieces of information change.
Reduce tickets for IT to run reports for the business, Define the report and allow anyone you choose to use our Bots to get the data for you.
Speed is great. Speed plus accuracy is even better.
Automate the discovery of anything your service desk and IT need to manage. Even automate the formatting, reporting and alerting as changes are discovered.
Humans make mistakes. Increase your change success rate, by taking human error out of the equation. Create Bots to faithfully execute changes consistently.
Single-tenant, multi-tenant. Single-cloud, multi-cloud. Doesn’t matter. Service agents and IT can respond to incidents consistently across boundaries.
No need to give direct access to servers to manage services. Start, stop, and configure them from one place, with zero standing-access and 100% control.
Even in the best of times there will be the need for direct access to systems. Manage the entire flow of access from request, to approval, to automated removal.
Ensure your service desk can keep your enterprise secure and
compliant with robotic governance.
Managing the lifecyle of users is one of the most common tasks in IT. Use Bots to guide anyone through the steps. Even integrate with your IGA and extend it.
Due to the high licensing and integration costs, most IGA implementations leave out contractors and vendors. With the READI Platform give them the same level of service.
Relying on normal procedures to remove access in emergencies can result in hours, if not days, of vulnerability. Bots allow for instant removal of access when needed.
Manage, store, and use credentials with the READI Platforms built in PAM capabilities. No need to give your service desk standing privileges.
Take the service desk and IT completely out of the picture when legal needs to conduct eDiscorvery. Delegate the pre-made Bots of inside and outside counsel.
Within months KU transformed their service desk allowing inexperienced, and transitory student agents, to complete the majority of the tasks that previously required privileged access and extensive expertise to complete.
With delegated access to expert trained Bots to increase FCR
Through the use of autonomous and assistive interactive Bots
End-user productivity hours saved each year with lower MTTR
"Readibots is an amazing platform for our organization. We've been able to build many amazing solutions in quite a few different areas of IT. The folks at Readibots couldn't be greater to work with!"
-- Andrew Jackson, IT Architect, KU
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