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Service desk automation
Resolve access tickets without hand-offs.
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One Pager
Service Desk Automation Blueprint
Identity workflows you can automate this quarter, with step-by-step logic, system requirements, and ROI estimates for each one.
Blog
Service Desk Identity Automation: Your Service Desk Isn’t Automated. Here’s What’s Happening
Walk into most enterprise IT organizations and ask about their service desk. You will hear about automated ticket generation, self-service portals, SLA dashboards, and routing rules that send requests to…Featured
Service Desk automation to reduce ticket escalation for student service-desk agents.
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Let managers reset passwords, safely
An employee is locked out; the manager can help, so they call the help desk and wait. They spend their day on resets, and a business can't handle an employee…
One Pager
Service Desk Automation Blueprint
Identity workflows you can automate this quarter, with step-by-step logic, system requirements, and ROI estimates for each one.
Blog
Service Desk Identity Automation: Your Service Desk Isn’t Automated. Here’s What’s Happening
Walk into most enterprise IT organizations and ask about their service desk. You will hear about automated ticket generation, self-service portals, SLA dashboards, and routing rules that send requests to…
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Service Desk Remediation with Smart Connector
Watch READI Smart Connector automate service desk remediation across any application, including legacy systems without APIs. A ServiceNow ticket triggers a governed action in seconds, from password resets to account…
Solution Overview
Service Desk Remediation
Replace manual ticket fulfillment with intelligent, governed automation that works across any application.
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Bot Studio: ITSM Integration
Readibots revolutionizes IT operations with ITSM integrations. Dave Bullas demonstrate its seamless integration with ITSM tools like ServiceNow, automating ticket responses and streamlining workflows. From initiating app...
Blog
Close the Identity Loop – Remediate the Actual Problem
Tickets. So many tickets. Some tickets are great. Tickets for a night at the hockey game, or the theatre, or to a concert. Good tickets that mean fun things are…
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Kansas Testimonial
Jim Ruprecht, Associate Director of Server and Cloud Infrastructure for Kansas University, talks about the benefits and value that Readibots brings to their organization.
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Kansas University Use Cases
Jim Ruprecht, Associate Director of Server and Cloud Infrastructure for Kansas University, Talks about service desk, zero trust, and automation governance; and how they've used Readibots to help solve these…
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Kansas University Demo
Kansas University's Andy Jackson, IT Architect, demonstrates the power of Readibots, and how KU has incorporated the platform into their service desk.
Solution Overview
READI Service Desk
Learn how READI enhances your Service Desk with complete automation.
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Kansas University Use Case Review and Demo
Listen to this conversation with Kansas University and Readibots to hear the business challenges Kansas University is solving with Readibots. We talk about:ten minutes, no sales call.